Privacy Policy
Last updated: September 2026
Who we are
Sutton Building & Design (company registration no. 13684541) is the controller of the personal data you provide through this website. You can contact us at info@suttonbuildingdesign.co.uk or on 07813 701 280.
What we collect
When you submit a form on this site — an enquiry, tender, ballpark price, brochure or checklist request — we collect the information you give us. This typically includes your name, email address, phone number, project address or postcode, project type, budget, current stage, preferred start date, your message and any drawings or files you attach.
Approximate location
On your first visit in a browsing session, we use your IP address to determine your approximate city, region and country, so we can see roughly where our visitors are coming from. We do not store your IP address or any precise location, and this does not trigger a location-permission prompt on your device. The approximate location is passed to our analytics and notification provider and is not used to identify you.
Why we use it
We use your information to respond to your enquiry, to prepare pricing or a tender, to manage your project if you appoint us, and to send you a confirmation email and follow-up reminders. We do not use your data for unrelated marketing without your consent.
Legal basis
We process your personal data on the basis of your consent (when you submit a form), to take steps at your request before entering into a contract, and to perform a contract with you once appointed.
Sharing
We share your data with our CRM and email provider so we can manage enquiries and respond to you. We do not sell your data. Where you attach drawings, these are shared only for the purpose of pricing or managing your project.
How long we keep it
We keep your project information on a cloud system for as long as you need it, so you can access the handover pack, warranties and photographs whenever you wish. Enquiry data that does not lead to a project is normally removed after around twelve months.
Your rights
Under the UK GDPR you have the right to access, correct, erase or restrict the processing of your personal data, and to object to or port your data. To exercise any of these rights, contact us at info@suttonbuildingdesign.co.uk.
Cookies
This site uses essential cookies to function and analytics cookies to understand how the site is used, including an approximate, city-level indication of where visitors are. You can accept or decline non-essential cookies using the banner shown on your first visit.
Contact
If you have any questions about this policy or how we handle your data, please contact us at info@suttonbuildingdesign.co.uk.
